I went to Bournemouth library yesterday and it has all changed since my last visit. Gone is the counter with people ready to help and check your books, instead I’m faced by a wall of machines standing sentinel and cold! As I walk in there is an elderly man with a walking stick at one machine, struggling to check his books out – I would have gone over to help (nobody else was around) if I knew what to do myself at the time. Read more »
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