I still meet once a year with some of the staff I taught with although I left in 1990.
I now live in Somerset and am great friends with Mrs. Davison, who lives in Derbyshire. I shall tell her about your site when I visit her next month.
Mrs. Twelftree taught in the Infant Department, by the way.

Dear Mr. Berkett
It is with great disgust that I am writing to you
Up until recently I was having reasonably priced bills.
However, when I reported the fact that my modem was constantly disconnecting and running at less than half quoted speeds ( it had always done this but I did not know it was at fault), one of your Indian colleagues decided to take it upon himself to remove all my discounts at the same time he ordered the replacement modem, I did not find this out until I had my bill.
This member of staff had no right to make any changes to my package and was in breach of contract.
I then spoke to a virgin representative, Richard Pape who told me that it would be ok and that he would recalculate my bill and send me a new one for not more than £45.50, I decided to pay that amount by telephone so I would not be in trouble, I thought this would be the last of this nonsense?
Like hell it was!
The next bill rolls in £77 odd, how could this be, Richard told me he would sort this! Couldn’t be bothered, could he? the lies just started
I then spoke to Toni Wardle who seemed very sympathetic and helpful, she told me that the person who changed my tariff had no right to do that and she would escalate the matter to her manager, Jamie Pemberton and that I would receive a call the next day, I ensured that she had my numbers, no one ever called, I waited days!
During my conversation, which I have recorded, Toni told me that I was on mates rates, I asked her if I would be paying the same mates rates and if she could guarantee that I would be paying the same amount, she said yes, so registered with virginmedia online to check, nothing was done, what a surprise! No change there!
I then spoke to yet another lying rep, Jeff Warrall who told me that Toni was lying and she should not have told me that she would resume my discount and tariff, I explained the situation but he would not help me, he said that he would credit my account with £3o to account for the late payment charge and the change in price, I checked the virginmedia site, nothing was done, out of desperation I paid the balance minus the £30
During my conversation with Jeff I asked him to review what I had said and read what was my account, he could not tell me as he did not take notes while I was talking and told me that he would do so retrospectively, how ridiculous! This person expected to remember an extensive conversation!
The fact of the matter is that he, like others, did not intend of being helpful and just wanted me to go away with the littlest amount of effort!
I even explained that I was going to escalate matters to the relevant authorities, this wasn’t even taken into consideration, I was left none the wiser and still in the same place.
It is abundantly clear from the thousands of other unhappy customers that virgin media does not care one bit about its clients.
I have quite simply had enough!
Should I not require an adequate resolution from virgin media, I will have no option to bring the matter to the ombudsman in London, trading standards, the ferret, x-ray and watchdog, yes, I know them all, I am also prepared to meet them outside your Swansea branch!!
I also own a large estate car and a lot of printable magnetic plates which I will use to tell my story to everyone who sees it, I travel approximately 35000 miles a year so that’s a lot of negative advertising.
I am respectfully asking you to launch a full investigation and retrain all the members of staff I have spoken to and honor Toni Wardle’s promise of resuming my original tariff and leave me well alone for the foreseeable future.

Disgusted

Pete Thomas

I courted a girl from Hemel (Boxmoor) in the 70’s and was a frequent visitor to the town centre of a Saturday afternoon and evening. Although living near St Albans at the time, my father had been working on the Maylands Industrial Estate for a number of years, so I have some very fond memories of the area before the large scale development took hold later on.

Like others, I recall the female fashion store called Snob and the dress stalls on the market, having been obliged to visit them with said girlfriend to provide fashion advise!! Peter Spivey (also in St Albans and Watford as I recall) and Millets were probably more my cup of tea, as were snacks enjoyed in the Wimpy and Golden Egg. I remember going to the night club in the Marlowes, but couldn’t recall the name – Scamps – until I read it in a post above. We would go to the Wagon and Horses for a drink after a date at the Odeon Cinema, and I also recall evenings in the Steamcoach in Boxmoor and discos at the Heathcote Hotel near Kodak, though I may have that name wrong.

Gadebridge park was a gem and I remember that my girlfriend and I, who both had family dogs, introduced them to each other in the park. Ahh!! My previous memory of the park was during a D of E hike back from Ivinghoe Beacon to school in St Albans a few years before. We stopped by the river and bathed our feet in the water to cool them down. We weren’t even supposed to be in Hemel as we’d already completed the required distance walking through Beds and Bucks to the Beacon, but we’d spent our bus fares in a pub in Pitstone and had no option but to hoof it home. Whist walking through Gadbridge, one of my classmates found a 50 pence coin and we bought a reviving Swiss roll in a shop near the Pavillion.

Oh happy times and didn’t the sun always shine?

And the girlfriend? Well I thought she might be a keeper, married her and we now have two fantastic daughters and an adorable grandaughter. Alan